This Privacy Statement describes how Intelliwave Technologies Inc. and its subsidiaries and affiliates’ (hereinafter the “Company”, “we” or “us”, as applicable), collect, use, disclose, transfer and store the personal information that you provide us via our websites, we collect via your use of our websites and during the services we provide you. By visiting our websites or providing us with your personal information, you consent to the collection, use, processing, and storage of your personal information as described in this Privacy Statement. This Privacy Statement is intended to govern your use of our websites and services (including, the use of our services in the course of their trade or business) unless otherwise agreed through a written agreement.


The Company automatically collects, processes, and retains information about you when you visit our websites via computer, mobile phone or other access device. In addition, you may choose to provide us with information, such as your name, email address, company information, street address, telephone number, or other information, to access protected information on our websites or in order for us to contact you. We may combine other publicly available information related to the organization from which you work with, alongside the information that you provide to us. The Company or its service providers may observe your activities, interactions, preferences, transactional information, location data, and other computer and connection information (such as IP address) relating to your use of our websites and our services. We may also use log files, cookies, location data and similar technologies to collect information about the pages you view, links you click on, and other actions you may take when accessing our websites, services, or emails. For more information about our use of these technologies and how to control them, see our “Cookies, Location Data and Similar Technologies” section below. We may collect and store this information and combine this information with other personal information you may have provided us.


The Company will not share or distribute your personal information except as provided herein, in a written agreement between you and the Company or as may be required by applicable law. The Company uses your personal information to: provide you with products, services or information that you may request; respond to your inquiries or fulfill your requests; diagnose websites technical problems; send you information that we believe may be of interest to you, such as product announcements, newsletters, educational materials, and upcoming events; send you administrative information such as notices related to product or service changes; understand how our websites and services are being used; personalize your experience on our websites and present products or features that are tailored to your interests; prevent, detect, mitigate, and investigate fraudulent or illegal activity; and perform the actions described to you when we collect the personal information.


The Company does not share, sell, rent, or trade personal information collected through its websites with third parties for their sole promotional purposes or as otherwise outlined in this Privacy Statement. The Company may share necessary personal information about you with third party service providers contracted to provide services on our behalf, such as your name, account ID, contact details, shipping and billing address, or other information needed to promote the reliability and security of the transaction. These third party service providers may only use the personal information we provide to them as requested and instructed. Please note that these third parties service providers may be in other countries where the laws on processing personal information may be less stringent than in Canada. Without limiting the foregoing, the Company may disclose information in special cases when we have a good faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect and defend our rights or property; (c) enforce the websites Terms and Conditions; or (d) act to protect the interests of our users or others. If the Company goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information collected through our websites may be among the assets transferred.


Cookies are small text files that our websites asks to place on your computer’s hard drive. We use cookie technology to authenticate your access to various areas of our websites, understand your interests, help analyze web traffic, and tailor content to your preferences. You can configure your browser to refuse cookies, or to warn you before a cookie is placed on your computer. If you disable cookies, some parts of our websites may not function properly or at all. We may also use other technologies similar to cookies, such as but not limited to, web beacons, transparent GIF files and HTML5 Local Storage, local shared objects, tags, location data and scripts. These technologies are used for similar purposes as cookies and can operate across all of your browsers, and in some instances will require additional steps beyond browser settings to manage their use and removal. We and our third party partners use these technologies to provide certain features on our websites, to display advertising based on your web browsing activities, and/or to store content information and preferences. Various browsers may offer their own management tools for removing these technologies. Location data is used in the tracking of materials, assets and equipment within the SiteSense products.


Any personal information collected about you is processed by the Company or by a third party acting on our behalf. When you provide personal information to us, you consent to the processing of your information in Canada, the USA and other areas of the world where we do business.


We post customer testimonials on our websites that may contain your personal information such as your name. We will obtain your consent prior to posting the testimonial to post your name along with your testimonial. If you wish to request the removal of your testimonial, contact us at


Our websites may contain public blogs or forums (“Online Forums”) in which you may post comments or questions. These Online Forums may allow you to provide your personal information and create a profile. Personal information you submit in connection with these Online Forums may be read, collected, and used by others who access them. The personal information you provide in connection with Online Forums will be made available to others inside and outside of the Company (unless stated otherwise). These comments and discussions are moderated, and may be accessed or deleted by us for technical or other reasons. Any comments posted by individuals on Online Forums, are his or her own and should not be considered as reflecting the opinion of the Company. To request removal of your personal information from our Online Forums, contact us at In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do.


The Company employs industry standard security measures to ensure the security of your personal information. However, the security of personal information transmitted through the Internet can never be guaranteed. The Company is not responsible for any interception or interruption of any communications through the Internet or for changes to or losses of your personal information related thereto. You are responsible for maintaining the security of any password, user ID, or other form of authentication involved in obtaining access to password protected or secure areas of our websites. In order to protect you and your information, the Company may suspend your use of a website, without notice, pending an investigation, if any breach of security is suspected. Access to and use of password protected and/or secure area of any Company site is restricted to authorized users only. Unauthorized access to such areas is prohibited and may lead to criminal prosecution.


Our websites include social media features and widgets or interactive mini-programs that run on our websites. These features may collect your IP address, which page you are visiting on our websites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our websites. Your interactions with these features are governed by the privacy statement of the third party providing it and are we responsible for the third party features and the personal information collected by them.


If you have any questions regarding our Privacy Statement, if you need to update, change or remove information or you no longer wish to receive information from us, you can do so by contacting us at We will retain your information for as long as your account is active, as needed to provide you services or permitted by applicable law. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us via the information above. We will retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


We reserve the right to change or update this Privacy Statement at any time in our sole discretion. Changes to the Privacy Statement will be posted on this website and links to the Privacy Statement. It is your responsibility to periodically review this Privacy Statement for any changes.